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Six Sigma for Global Competitiveness:

How to make Six Sigma work for you.

What is Six Sigma?

Six Sigma is a highly structured process improvement methodology, implemented within organizations to achieve 99.9997% perfection, and an equally optimum Customer Satisfaction Score. Over the past 15 years, regular use of Six Sigma has saved Fortune 500 companies an estimated $427 billion, according to research published in the Jan/Feb. 2007 issue of i6Sigma Magazine. Many people think of Six Sigma as a method to root out defects but it is also a technique for project management.

Which sectors currently use Six Sigma?

Manufacturing, Services, Healthcare, Biotechnology, Pharmaceuticals, Software, ITES, Law, Food & Beverages, Research & Development, Banking and Finance, Operations, Logistics and Supply Chain, Foreign Trade, Hospitality, Education, Management and Marketing, Sales, Retail, Insurance, Real Estate, Inventory/Warehousing, Telecom, Architecture, Automobile, Engineering, ERP, Agriculture and the Armed Forces,

It is safe to say, that wherever in the world there is room for improvement of quality, Six Sigma is valid and proven to be successful.

What are the achievements of companies who have adopted Six sigma?

In 1998, General Electric reported corporate-wide benefits of $2 billion from Six sigma projects against a net income of around $10 billion. The GE website claims 2000 Six sigma projects were completed during the year 2000. So powerful has been the impact of Six sigma that GE was named the most admired company in the world for four years in a row in the late nineties and Dr. Jack Welch, the then Chairman, as the Manager of the Century.

Many top officials of GE who left the company for whatever reason are serving as CEO's of other companies and one of the first things they did at their new company was to embark on corporate-wide Six sigma initiatives. Other corporations have also derived huge benefits from Six sigma programs. For instance, Dow Chemical Co. and Du Pont have claimed benefits of the order of $ 1 billion for the year 2003. The widespread acceptance of 6 sigma is also evident from the articles in major periodicals such as the Wall Street Journal (6/5/01; 9/14/99), the New York Times (12/7/98), Fortune (11/23/98), the Chicago Tribune (4/4/99), USA Today (07/21/98), and Business Week (10/13/03; 12/04/06). The Top 10 US Companies are all using Six Sigma, and have recorded a turnover of $ 168 trillion dollars on NASDAQ.

Is Six sigma appropriate for your organization?

Six sigma concepts are based on sound fundamental principles and show how to improve the performance of any process where work gets done. The methodology is insensitive to whether the process is manufacturing or transactional. Six sigma is appropriate to all work processes under the purview of your company. Because Six sigma is a fundamental approach to problem solving, it is not a fad of the day; it is here to stay.

Manufacturing processes in recent decades have benefited from automation. For manufacturing processes, Six sigma will provide additional benefits in terms of increased throughput, reduced energy consumption, and improved quality control. Transactional processes in service companies worldwide have not benefited from scientific scrutiny. Since the defect rates in some transactional processes can be as high as 50%, the impact of Six sigma programs can be enormous. Six sigma programs are typically directed to achieve one or more of the following three objectives on a corporate-wide basis :

(1) Reduce costs,
(2) Reduce cycle times, and
(3) Reduce the number of defects (as perceived by internal and external customers). Achieving these objectives will translate into increased customer satisfaction and higher market share with the concomitant and significant positive impact on the bottom-line and global competitiveness.

Consequences of adopting and not adopting Six sigma :

Only those companies and organizations will survive and thrive in the fiercely competitive global marketplace, which can provide highest quality products and services at competitive prices. The negative consequences of not adopting Six sigma are equally profound.

Being content with performance that meets the customer specifications "on average" is no longer sufficient for such an average can be achieved even in midst of large "variability" in the product quality or transaction characteristics. Six sigma strategies aim at reducing the variance, and shifting the average in a favorable direction. When this is done, defects rates come tumbling down and all the benefits associated with 6 sigma accrue.

What is Six Sigma Certification?

Six Sigma certified individuals are trained in tools and techniques which equip them to tackle every quality related problem in any industry with huge success. They are highly-sought after and prove to be assets within any organization, as they have knowledge of enhancing processes from every department through logic, reasoning and statistics.

How is Six Sigma relevant for PG students?

Six Sigma being the most important and widely-used Quality Improvement methodology in the corporate world today, it has become an essential qualification for students who are looking to make an impressive career in any industry. Six Sigma as a practice can be used by every profile at every level of the corporate hierarchy.

Therefore, learning the universally applicable statistical tools of Six Sigma ensures that students earn a coveted job role with a higher remuneration, no matter which industry they choose to work in.

Why take this Training/Consultancy from us?

Our Master Black Belts have incomparable knowledge in Quality tools and improvement methodologies, across every domain and industry, with their enormous hands-on experience in both Training's and Consultancies.

Which organizations have reaped the benefits of Six Sigma?

Organizations who have hugely benefited from using Six Sigma are :
Motorola, GE, Boeing, Ford, Honeywell, NASA, Pentagon, Sony, Yahoo Inc., Sun Microsystems, CISCO, DHL, Cross Country, Maersk, Vodafone, Cummins Inc., UPS, Intel, KPMG, 3M, AXA, Chevron, Hewlett Packard, ABC, Rohm and Hass, Bharti, United States Air Force, CIGNA, Raytheon, DuPont, McGraw Hill, LG, Carlson Wagonlit, Microsoft, NAVSEA, POSCO, Chrysler, Nokia, XEROX, Tata, and SAIL, to name a few. Some of these are part of our clientele.

Where are we located?

Our Head Office is located in Pune :
‘D’438 Clover Centre, 4th Floor, 7 Moledina Road, Camp. Pune – 411001
Tel: +91.20.2611 3149/40069597 | Fax: +91.20.2605 1448
Email : pune@insignia6sigma.com

In Mumbai we are at : Office 130, Citi Mall, FAME BIG Cinema,
Andheri Link Road, Andheri (W), Mumbai – 400 053.
Tel: +91.22.2639 7649 | Fax: +91.20.2639 7658
Email : mumbai@insignia6sigma.com